Water and wastewater: how to make a complaint
Please note that this guidance is intended to be used for general information purposes only, is not intended to be a definitive guide to the law and cannot be a substitute for independent advice. NFU members can obtain free initial legal and professional advice from NFU CallFirst on 0370 845 8458.
Having a reliable supply of water is imperative for both businesses and individuals. Ensuring a regular supply together with clear accurate billing is something that is deemed a basic entitlement.
However, there are times when problems do occur and knowing how to remedy these is key in achieving a swift resolution.