NFU CallFirst – contacting us during the Christmas period

21 November 2024

An NFU CallFirst adviser on the phone in an office

Find out when we'll be open during the Christmas and New Year period.

Our CallFirst hotline for members will be open at the following times during the Christmas and New Year period.

The same opening hours apply for the Countryside Helpline and Pro Helpline.

23 December 2024 8am – 5pm
24 December 2024 8am – 5pm
25 December 2024 Closed
26 December 2024 Closed
27 December 2024 Closed
30 December 2024 8am – 5pm
31 December 2024 8am – 5pm
1 January 2025 Closed
2 January 2025 8am – 5pm
3 January 2025 8am – 5pm

Normal hours will resume on Thursday 2 January 2025.

You can still contact NFU CallFirst via NFUonline outside of these times. Just complete the form at the bottom of this page. Our advisers will get back to you as soon as possible.

Or, to speak to an adviser, call NFU CallFirst on 0370 845 8458 during our opening times and a member of the team will be happy to help.

Regional contact details

If you’re attempting to contact someone at one of our regional offices, please use the email addresses or social media platforms listed on our Our Offices web page.


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Once you have submitted your query someone from NFU CallFirst will contact you. If needed, your query will then be passed to the appropriate NFU policy team.

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